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Author Topic: What are some whoppers that you've heard from music store staff?  (Read 2149 times)
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Bart Elliott
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« Reply #40 on: January 20, 2005, 06:54 PM »

The online stores, without even having to say anything, use the exact opposite strategy as stores. They hope that you don't know that there might be a store trying to get rid of the very product that you want. So, while the store offers a clearance price, the online businesses continues charging the same rate no matter what.

Sorry ... I have to totally disagree with you on this. Stock is stock. The online stores have stock just like the brick & mortar stores. Very few online stores are allowed to drop ship the item ... meaning that the manufacture ships it rather than the store. Not saying it doesn't happen, but it's not as common place as it used to be.

Anyway ... back to why I disagree. There are plenty of online stores that sell old stock, unwanted stock, discontinued stock, etc. Plus, just like a brick & mortar store, online stores run specials or sales on various items from time to time ... and always for a good reason ... and that reason is not because they just want to give you a lower price. Musician's Friend will blow-out gear, as well as Steve Weiss Music and many others.

Well I don't see it that way.  Just because someone isn't in the know doesn't give anyone else the right to take advantage of him/her.  What ever happened to integrity?

This reminds me of a recent experience (kind of relates to this thread's topic too).  I was at my local GC and inquired about the price of the new DW 9002 double pedal.  The "clerk" filling in at the drum department counter looked it up in the computer and said it was $220.  Even over my protests that he didn't give me the correct price and that it was higher, he assured me it was $220.

I knew he made a mistake, and a huge one at that.  The actual price is $450.  Yeah, I wish I could've had it for $220, but I didn't have the coin.  And if I did, then I'd be taking something that didn't righfully belong to me.  Anyway, I try to put myself in their position.  If I were selling something and made a mistake that benefited the buyer and he or she had the integrity to let me know, I'd greatly appreciate that honesty.  Maybe even knock off a few more $$.

Excellent story!  Yes, integrity seems to have vanished from the planet. Well, if it's not completely gone, it rarely comes into the light.

I've had people look at me like I'm a complete idiot when I tell them that they didn't charge me enough, or that they gave me back too much change. I believe in the old sayings ... "what goes around, comes around" ... "you reap what you sow" ... and so on. There's been times in my life when I haven't handled or done things the way I should have. And it's those memories that haunt me all the days of my life. The only way to get some peace is to go back and make it right.

"If you tell the truth you don't have to remember anything." - Mark Twain
"No man has a good enough memory to make a successful liar." - Abraham Lincoln
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Chip71
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« Reply #41 on: January 20, 2005, 09:30 PM »

Bart, those are some great quotes....  Wink
Back on topic....Recently I was at a local GC just looking around. This middle aged, overweight guy comes up to me and asks if he could help me. He was carrying a pair of sticks and tried to assure me he was a drummer. I asked him the price of a Drum Dial and he said, "Drum what?" Then he assured me that the bottom line Pacific set was one of the best around. I told him I had Mapex Orion and Deep Forest sets. He said, "Is that an off brand? Never heard of them." I laughed and asked how old he was. He said 32 years old. I replied, "I had already been playing drums for 12 years before you were born." I then said, "I'll bet you've never heard of Slingerland or Craviotto either." One of the other workers looked at me and smiled. I winked at the other guy and walked away.... The other worker was listening and got a big charge out of it. He was about 20 yrs old and knew exactly what drums I have. I walked up to the younger guy and he sold me a Drum Dial that was in stock. He even matched the Musicians Friend sale price.   Wink   Put some sticks in a guys hand and he's a drum salesman.    Roll Eyes   Grin
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« Reply #42 on: January 21, 2005, 09:18 AM »

. He even matched the Musicians Friend sale price.   Wink  

Not to burst your bubble, but Musicians Friend is owned by Guitar Center.  Go to www.guitarcenter.com and click on the link to buy online.  It takes you to musicans friend.  They also bought out what was left of Mars Music as well.
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« Reply #43 on: January 21, 2005, 09:20 AM »

I haven't had such bad experiences with the guys at the local stores. Most of them are pro or aspiring musicians who simply need a part/full-time day job to pay their bills.

The bad thing around here is the few brand options and the slow movement of inventory. PR is quite small (100x35 sq./miles approx.) and we only have too big distributors for most of the small shops. This warehouses only order new merchandise when they run out of inventory and some times it takes weeks for the new shipment to arrive - it all depends of the manufacturer's waiting list (as Bart well explained in a prior thread).

As I said in another thread, the comparsa I play with had a gig during the Christmas season in one of this big stores. Since the first weekend (Thanksgiving’s) thru the last one (New Year’s) I asked every Saturday for some common Remo heads - 14” & 13” coated PowerStroke3 and Ambassador snare sides in the same sizes. The answer was always the same: “Don't have 'em, but those are already ordered. It will take like a month.”

I haven’t seen a store with Acuarian or Attack heads; only Remo’s, Evans’s and Ludwig’s. Sometimes the poor guys don’t even know about the existence of certain new products because their so outdated inventory.

Music stores should do some kind of concessionaire agreement with the manufacturers (like supermarkets do) so if the inventory do not move as supposed they will take it back and replace it for the more in demand items. It seems like win-win deal for both involved parts. That way the manufactures can keep better track of the consumer trends, diminish production costs, inventory costs, shipping and/or returning costs. (Sorry, I’m an accounting graduated and this was a hard to resist opportunity Grin)
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